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Advisory: Building & Staffing


The Hidden Forces Extending Your Resilience Hiring Timeline
If you’re a hiring manager in business continuity, crisis management, IT disaster recovery, emergency management, cyber resiliency, or third-party/supplier risk, you’ve likely asked a familiar question lately: “Why is this role still open?” At first, the process feels manageable. The requisition is approved. The job is posted. HR begins sourcing. Resumes start coming in. But then the weeks pass. The applicant volume may look healthy on the surface, yet the shortlist remains

Cheyene Marling
Apr 296 min read


How to Identify Top Resilience Talent: The Soft Skills Hiring Managers Should Evaluate
Hiring top talent in resilience, risk management, business continuity, crisis management, IT service continuity, and cybersecurity requires looking beyond technical qualifications. Technical certifications, framework knowledge, and operational experience remain important. However, technical capability alone does not reliably predict success in real-world resilience roles. What truly differentiates top resilience professionals is their ability to lead through disruption, inf

Cheyene Marling
Feb 275 min read


How Easy It Is to Spot an AI-Generated Resume (And Why It Matters More Than Ever)
If you’ve spent any time reviewing resumes lately, whether as a hiring manager, recruiter, or industry advisor, you’ve likely had the same reaction more than once: “This looks… polished, but empty.” AI tools like ChatGPT have made resume writing faster and more accessible than ever. But they’ve also created a new problem: resumes that look good at first glance yet fail to reflect real expertise, leadership, or impact, especially in specialized fields like resilience, business

Cheyene Marling
Jan 234 min read


From Assumptions to Evidence: How Customized Peer Benchmarking Accelerated a Global Resilience Program
The Challenge A large, globally operating organization recognized that while its resilience program was well established, leadership lacked a clear, objective context on how the program compared to peers, and whether current funding, staffing, and governance were sufficient to meet rising operational, regulatory, and third-party risk demands. Executives were asking increasingly sophisticated questions: Are we investing at the right level compared to organizations like us? Ho

Cheyene Marling
Jan 213 min read


The Trust Recession in Talent Acquisition: Why Professionals Are Tuning Out, and What Hiring Managers Need to Do About It
There’s a shift happening in the job market that we don’t talk about enough. It’s not about salaries. It’s not about hybrid vs. remote. It’s not even about the shrinking talent pool. It’s about trust. And if you’re a hiring manager in business continuity, ITDR, crisis management, emergency management, cyber resilience, or third-party/supplier risk, this trust shift is quietly shaping your ability to hire, whether you realize it or not. LinkedIn Has Become “Too Loud”, A

Cheyene Marling
Nov 23, 20254 min read


Why Is My Resilience Role Still Open? The Hidden Hiring Challenges Behind Business Continuity, Crisis, and Resiliency Roles
If you’re a hiring manager in business continuity, crisis management, IT disaster recovery, emergency management, cyber resiliency, or third-party/supplier risk , you may have found yourself asking a familiar question lately: “Why is my job still open?” Weeks turn into months, and despite dozens, or even hundreds, of applicants, your shortlist remains thin. You know what great talent looks like. You’ve described it clearly. And yet the right candidates just aren’t surfacing.

Cheyene Marling
Oct 30, 20255 min read


Advancing Resilience Careers: Bridging the Gap Between Employer Expectations and Professional Growth
Resilience programs are only as strong as the people leading them. Yet despite growing visibility across business continuity, disaster...

Cheyene Marling
Sep 30, 20253 min read


The Power of Peer Comparison: Turning Data into Executive Influence
As we head into the new year, resilience leaders face growing pressure to define priorities, secure resources, and prove the value of...

Cheyene Marling
Aug 29, 20253 min read


2025 Compensation Report for Resiliency Professionals
Now in its 23rd edition, the Compensation Report for Resiliency Professionals offers an in-depth analysis of the factors shaping earning...

Cheyene Marling
Jul 31, 20253 min read


Why Entry- to Mid-Level Resilience Roles Are Especially Hard to Hire For
Business continuity and resilience management have never been more important. Organizations know they need strong continuity plans,...

Cheyene Marling
Jun 30, 20254 min read


Rapid Response to IT Disaster Recovery Challenges in the Airline Industry
CHALLENGE Our client, a major airline, faced the daunting task of implementing three critical operational upgrades within a 12-16-month period. These updates included a new plane-tracking system, the replacement of dispatch procedures, and an overhaul of the crew scheduling system. Each of these systems was integral to the airline’s daily operations, ensuring efficiency and safety across their fleet and workforce. The magnitude and complexity of these updates posed a signific

Cheyene Marling
Jun 9, 20252 min read


Leveraging Benchmarking Data to Advance Resilience Program Maturity
CHALLENGE A Fortune 500 retail organization was experiencing mounting concerns across four key risk areas, particularly in its crisis management and governance capabilities. While they had a functioning crisis management team prior to the pandemic, that team had shifted to serve as the COVID task force and never transitioned back. Additionally, their overall governance and oversight of crisis management lacked clarity within their broader resilience framework. Two critical

Cheyene Marling
Jun 9, 20252 min read


Solving a Niche Leadership Search for a Fortune 500 Resilience Program
CHALLENGE A Fortune 500, publicly traded multinational conglomerate faced a critical hiring need for a Senior Manager of Global Risk & Resilience, a strategic individual contributor role responsible for leading a large division’s resilience program based in North Carolina. The ideal candidate needed a rare blend of expertise across Business Continuity, Disaster Recovery, Crisis Management, Supplier Resiliency, and Risk Management. In addition to this functional depth, the rol

Cheyene Marling
Jun 9, 20252 min read


Why Hiring in the Resiliency Profession is Getting Harder – And What to Do About It
The first quarter of 2025 brought hiring headwinds across many industries. Inflation concerns, tariff negotiations, and political...

Cheyene Marling
May 30, 20253 min read


The Rise of AI-Generated Fake Job Candidates: Why Hiring Vigilance Is More Important Than Ever
In a recent interview , recruiter Dawid Moczadlo noticed something unusual. The candidate’s answers felt overly rehearsed, and the Zoom...

Cheyene Marling
Apr 27, 20252 min read


The Big Freeze: Strategic Hiring Tactics for Resilience Leaders in Q1 2025 & Beyond
The first quarter of 2025 has brought an unanticipated hiring slowdown, with economic analysts referring to it as "The Big Freeze." While...

Cheyene Marling
Feb 28, 20253 min read


The Value of Specialized Recruitment Firms: Streamlining Hiring & Maximizing Efficiency
In today’s competitive job market, finding the right talent is both time-consuming and resource-intensive. Businesses often struggle with...

Cheyene Marling
Feb 7, 20253 min read


Published - 11th Edition Crisis Management Report
The Crisis Management Report offers a comprehensive summary of the extensive data collected in the 11th edition of our study. It examines...

Cheyene Marling
Nov 22, 20244 min read


Keeping Peace and Building Community in the Workplace After a Heated Election
In the aftermath of a divisive election, tensions can run high in many spaces, including the workplace. While passionate political...

Cheyene Marling
Oct 29, 20244 min read


How to Interview for the Best Candidate – Pitfalls to Avoid and Signs of a Top Talent
Hiring the right candidate can be a game-changer for any organization. The interview process is a critical step in identifying top...

Cheyene Marling
Aug 21, 20243 min read
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